Proposal of a model for information technology tool selection based on the management of portfolio dimensions

Authors

  • Pietro Cunha Dolci Universidade de Santa Cruz do Sul (UNISC).
  • Éfrem de Aguiar Maranhão Filho Universidade Ceuma (UNICEUMA).
  • Flávio Régio Brambilla Universidade de Santa Cruz do Sul (UNISC).

DOI:

https://doi.org/10.18316/desenv.v9i2.5004

Keywords:

IT investments, dimensions of GPTI, multicriteria approach

Abstract

Studies on information technology (IT) investments have become important today in the business world due to high IT spending. However, the difficulties in justifying and selecting IT investments are associated with the intangible nature of the benefits gained from using these technologies. This paper proposes a model for decision support in the choice of IT tools. The model aims to analyze the dimensions of IT portfolio management (GPTI) through its benefits expected by managers with the acquisition of software (solutions / tools) and hardware. It consists of a model in which a multicriteria approach is used in order to create a ranking of the technologies, combined with the application of zero - one Integer Programming to select the technologies that will provide the greatest expected benefits, respecting the financial and technological constraints. To test the proposed model, a test was performed at a medium-sized service company. The simplicity of the model was tested in the organization and four tools selected according to the dimensions of the GPTI were obtained as a result.

Author Biographies

Pietro Cunha Dolci, Universidade de Santa Cruz do Sul (UNISC).

Doutor em Administração pela Universidade Federal do Rio Grande do Sul (UFRGS). Graduado em Administração pela Universidade Federal do Rio Grande (FURG). Professor do Programa de Pós-Graduação em Administração: Mestrado Profissional da Universidade de Santa Cruz do Sul (UNISC).

Éfrem de Aguiar Maranhão Filho, Universidade Ceuma (UNICEUMA).

Doutor em Administração de Empresas pela Fundação Getúlio Vargas (FGV-SP). Graduado em Ciência da Computação pela Universidade Católica de Pernambuco (UNICAP). Coordenador do Núcleo de Inovação, Tecnologia e Empreendedorismo da Universidade Ceuma (UNICEUMA).

Flávio Régio Brambilla, Universidade de Santa Cruz do Sul (UNISC).

Doutor em Administração pela Universidade do Vale do Rio dos Sinos (UNISINOS). Graduado em Direito e Administração pela Universidade Luterana do Brasil (ULBRA). Professor do Programa de Pós-Graduação em Administração: Mestrado Profissional da Universidade de Santa Cruz do Sul (UNISC).

References

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Published

2020-07-30

Issue

Vol. 9 No. 2 (2020)

Section

Articles

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