Vol. 6 No. 3 (2017)

Published: 2017-11-21

Editorial

Editorial

p. 01-07
- PDF (Português (Brasil))

Articles

The use of Customer Relationship Management as a strategy to improve organizational innovation capability

Eduardo Corneto Silva, Cristiane Drebes Pedron

p. 09-27
- PDF (Português (Brasil))
The process of developing new products from a high added value dairy industry: The Gran Mestri case

Fernando Fantoni Bencke, Eliane Fátima Strapazzon Beduschi

p. 25-45
- PDF (Português (Brasil))
Beyond the structures: an understanding of environmental sustainability practices at a supermarket chain in Ceará

Antonia Márcia Rodrigues Sousa, Quiriane Maranhão Almeida, Gilberto Frota Furtado, Franscisca Juliana Miranda Linhares

p. 47-63
- PDF (Português (Brasil))
Evaluating the effectiveness of the electronic portal of a federal education institution

Jefferson Menezes de Oliveira, Bruno Martinato de Barros, Márcia Zampieri Grohmann

p. 65-85
- PDF (Português (Brasil))
Weightings of graduates about qualification and the labor market: evaluating a higher technology course

Simone Portella Teixeira de Mello, Elaine Garcia dos Santos, Eliane Moreira Sá de Souza

p. 87-99
- PDF (Português (Brasil))
Environmental monitoring and its influence on dynamic capacities

Mirian Magnus Machado, Michael Samir Dalfovo, Andressa Gonçalves, Vanessa Caroline da Cunha

p. 101-123
- PDF (Português (Brasil))